Stop sending messages by hand. Automate follow-ups, payment reminders, appointment updates and campaigns — and manage every customer conversation from one place.
Official WhatsApp Business API · Works for retail, clinics, coaching, restaurants & services
💳 Payment link sent
Asha · Pune · ✓✓ read
⏰ Webinar reminder
2,140 leads · 7:00 PM IST
↩ Lost lead wrote back
Team alerted · menu re-sent
15
Permission areas per role
4
Interface languages
60s
Scheduler heartbeat
₹999
Starting price / month
Sending WhatsApp messages to every customer by hand
Hours lost on follow-ups, payment reminders and appointment updates
Leads going cold because nobody replied in time
Work smarter, not harder. Let WhatsApp do the follow-ups.
Everything in one place
One inbox, automated journeys and the tools to recover every message that didn’t land.
Shared inbox
Assign chats, see who’s online, reply with templates or AI drafts, and translate messages on the fly — while your journeys keep running in the background.
Asha Patil
Journey · Webinar Funnel
Journeys
Build funnels visually: confirmations, reminders at the right local time, payment nudges inside WhatsApp’s 24-hour window, and nurture that stops the moment someone pays.
Recovery
See every failed send with the reason in plain words — then resend it, schedule it, or send it as a normal message while the customer’s 24-hour window is open.
(131049) Meta limited marketing messages to this person
Team control
Create roles like “Sales agent” or “Marketing” and decide, area by area, who can see and who can change what — enforced all the way down to the database.
Sales agent
Base: AgentAll features
Every WhatsApp chat in one place — assignment, presence, quick replies, reactions and media.
Visual multi-step funnels with waits, branches, loops, HTTP and code steps. See conversion per step.
Template campaigns to segments, scheduled ahead, with delivery and reply tracking.
Retries Meta-limited sends automatically, rests over-messaged contacts and guards your quality rating.
Draft and auto-reply with your own OpenAI or Anthropic key, grounded in your knowledge base.
Chatbot menus and trigger-based automations without code.
Leads who ask for a call land in a queue with reminders, “no answer” follow-ups and nurture hand-back.
See what Meta refused, why, and resend, schedule or send it as text in one click.
Build roles like “Sales agent” with None / View / Edit per area — enforced down to the database.
Translate customer messages and agent replies; transcribe and summarise voice notes.
Move deals through stages without leaving the conversation.
A public REST API, outbound webhooks and an MCP server to drive the CRM from AI tools.
Built for
Retail shops
Offers, restock alerts, order updates
Clinics & hospitals
Appointment reminders, reports, follow-ups
Restaurants
Reservations, menus, festive campaigns
Coaching institutes
Webinar funnels, batch reminders, fee nudges
Service businesses
Booking confirmations, callbacks, payment reminders
Online stores
Abandoned-payment nudges, broadcasts, support
Agencies & startups
Lead nurture, team inbox, API & roles
Retail shops
Offers, restock alerts, order updates
Clinics & hospitals
Appointment reminders, reports, follow-ups
Restaurants
Reservations, menus, festive campaigns
Coaching institutes
Webinar funnels, batch reminders, fee nudges
Service businesses
Booking confirmations, callbacks, payment reminders
Online stores
Abandoned-payment nudges, broadcasts, support
Agencies & startups
Lead nurture, team inbox, API & roles
Compare
How Flowza stacks up against AiSensy and WATI — including where they’re ahead.
Messaging
Official WhatsApp Business API
Shared team inbox
Template broadcasts & scheduling
Smart sending
Auto-retry of Meta-limited sends (131049), engagement scores, resting, quality guard
Inbox translation & voice-note transcription
Automation
No-code chatbot flow builder
Multi-step customer journeys
Waits, “wait until”, branches, loops, HTTP & code steps, per-step conversion
Webhook- & schedule-triggered journeys
Lost-lead revival
A closed-lost lead writes back → team alerted, menu re-sent
Team & operations
Callback desk
“No answer” follow-ups, 4-hour reminders, back-to-nurture
Failed-message recovery
Resend, schedule, or send as text while the 24h window is open
Health alerts & daily summary
Scheduler and lead-feed monitoring
Roles & permissions
AI
AI replies & drafts
AI knowledge base
Platform
Public REST API & webhooks
MCP server
Drive your CRM from Claude, Cursor and other MCP clients
Native e-commerce integrations
Shopify and similar
Click-to-WhatsApp ads tooling
Hosting
Starting price
| Capability | Flowza | AiSensy | WATI |
|---|---|---|---|
| Messaging | |||
Official WhatsApp Business API | |||
Shared team inbox | |||
Template broadcasts & scheduling | |||
Smart sending Auto-retry of Meta-limited sends (131049), engagement scores, resting, quality guard | Not listed | Not listed | |
Inbox translation & voice-note transcription | Not listed | Not listed | |
| Automation | |||
No-code chatbot flow builder | |||
Multi-step customer journeys Waits, “wait until”, branches, loops, HTTP & code steps, per-step conversion | Drip sequences on higher plans | Flow builder; complex multi-step flows reported harder | |
Webhook- & schedule-triggered journeys | Not listed | Not listed | |
Lost-lead revival A closed-lost lead writes back → team alerted, menu re-sent | Not listed | Not listed | |
| Team & operations | |||
Callback desk “No answer” follow-ups, 4-hour reminders, back-to-nurture | Not listed | Not listed | |
Failed-message recovery Resend, schedule, or send as text while the 24h window is open | Not listed | Not listed | |
Health alerts & daily summary Scheduler and lead-feed monitoring | Not listed | Not listed | |
Roles & permissions | Custom roles · None / View / Edit per area | Not listed | Fixed set of predefined roles |
| AI | |||
AI replies & drafts | Bring your own OpenAI / Anthropic key | Not listed | Astra AI agent |
AI knowledge base | Not listed | ||
| Platform | |||
Public REST API & webhooks | |||
MCP server Drive your CRM from Claude, Cursor and other MCP clients | Not listed | Not listed | |
Native e-commerce integrations Shopify and similar | Via API & webhooks | ||
Click-to-WhatsApp ads tooling | Not listed | ||
Hosting | Managed for you — or on your own servers | Hosted SaaS | Hosted SaaS |
Starting price | ₹999 / month | ≈ ₹1,500 / month* | ≈ $49 / month, billed yearly* |
Competitor details come from their public websites, help centres and third-party reviews, checked November 2026, and may have changed. “Not listed” means we couldn’t find it publicly — not that it doesn’t exist. *Prices vary by source. Please check each vendor before deciding. Sources: WATI — roles and permissions, WATI — Astra AI agent in chatbot flows, WATI on Capterra, WATI review (Hackceleration), AiSensy on Capterra, AiSensy alternatives (WANotifier).
Pricing
No setup fee. Every plan uses the official WhatsApp Business API. Upgrade any time.
Starter
For small businesses getting off manual WhatsApp.
₹999/month
Start with StarterGrowth
For teams that want follow-ups to run themselves.
₹1,999/month
Choose GrowthEverything in Starter, plus
Business
For growing teams that need control and integrations.
₹3,999/month
Choose BusinessEverything in Growth, plus
Enterprise
Multiple numbers, your own servers, custom journeys.
Custom
Talk to usEverything in Business, plus
WhatsApp marketing messages are charged separately at about ₹0.89 per message, based on WhatsApp’s (Meta’s) current rates. Replies within 24 hours of a customer’s message are free of Meta charges.
| Flowza | AiSensy* | WATI* | |
|---|---|---|---|
| Entry plan | ₹999 / month | ≈ ₹1,500 / month (Basic) | ≈ $49–59 / month (Growth) |
| Mid plan | ₹1,999 / month | ≈ ₹3,200 / month (Pro) | ≈ $98–99 / month (Pro) |
| Upper plan | ₹3,999 / month | Custom (Enterprise) | ≈ $182–299 / month (Business) |
| Extra team members | Included (2 / 5 / unlimited) | ≈ ₹750 / agent / month | Limited per plan |
| Journeys, callbacks, failed-message recovery | From Growth | Not listed | Not listed |
| WhatsApp message charges | Meta rates, passed through | Meta rates, billed separately | Meta rates, billed separately |
*Competitor prices are from third-party reviews (they differ between sources and change over time) and exclude Meta message charges. Check each vendor’s site for current pricing: AiSensy pricing (QuickReply.ai), AiSensy review 2026 (Drenslio), WATI pricing 2026 (Setsmart), WATI review (Dupple), WATI alternatives (InstantDM).
FAQ
Flowza is a WhatsApp CRM and automation platform for businesses. It puts every customer chat in one shared team inbox and automates follow-ups, payment reminders, appointment updates and marketing campaigns on the official WhatsApp Business API.
Yes — Flowza works on the official WhatsApp Business (Cloud) API, which keeps your number safe from bans that unofficial tools risk. We help you connect your number during onboarding.
No. Plans cover the software. WhatsApp (Meta) charges for template messages separately — marketing messages cost about ₹0.89 each in India at current rates. Replies within 24 hours of a customer’s message have no Meta charge.
Yes. Book a free live demo on WhatsApp with Sujal Khedekar (+91 93597 42537) and we’ll walk you through it with your own use case.
Choose a plan to message us on WhatsApp, or pay instantly via UPI — WhatsApp Pay, Google Pay, PhonePe or any UPI app. Your account is activated once the payment is confirmed.
Yes. Invite your team and give each person a role. On the Business plan you can create custom roles — for example “Sales agent” — and choose None, View or Edit for each area of the app.
Retail shops, clinics and hospitals, restaurants, coaching institutes, service businesses, online stores, agencies and startups — any business that talks to customers on WhatsApp.
See it before you subscribe
Your business. Your customers. Your automation. Message us on WhatsApp and we’ll walk you through it with your own use case.